About Alert email issues

Issues : new item assign to task list , owner not receive alert

Step to check:

stsadm -o getproperty -pn job-immediate-alerts -url http://abc.com/sites/XXXX

this command is check the alert timer job status :

Restults:
<Property Exist="Yes" Value="every 5 minutes between 0 and 59" />
which  mean the alert timer will check every 5 minutes.
*normally this is standard setting

Next Step:

Run following command to check from SQL server whether new item created or not :
· use [content_DB
]
select top 50 itemname,EventData,ACL,* from EventCache order by EventTime desc

you should see the new created item , else which mean something wrong.

Solution :

create new list and try again.

ha ha..is not perfect solution but anyhow let me resolve mine problem.

just notice have good post about the alert :
http://msmvps.com/blogs/bradley/archive/2009/03/22/how-to-troubleshoot-alerts-in-wss-3-0-moss.aspx

Only with Document library permission is unable to subscribe Alert me!

Issues :

 

user only have full control permission at document library, when user try to click on alert me setting then will show Error: Access Denied

 

Root cause:

 

this is by design on Microsoft product or maybe is bug :D

When you click on the Alert me you will route to the page sites/abc/_layouts/XXXXX , which is needed read permission at site level.

 

Solution:

 

1. Grant user view permission at site level. > if allow user to see other information

2. If user using client Microsoft outlook 2007 then can direct sync the folder to outlook ( if have any new document upload then you will see unread document at outlook)

3. Admin can help user add the alert.

Change the MOSS Alert Email notification message

Just now have some user asking me is have anyway to change the alert email? because the alert email look not nicely present the information , i guess MS should have this feature.

so start click around...emm...No Way to do this simple task!!

so try to search at internet , have some blogger to share about it...after read on the article , look like need to do some changer at server then only can get it done...

aii...customization!!! no way!! ha ha ha.. the user cannot do anything!! :(

if you have interested to customize it, below is the step :

http://www.combined-knowledge.com/Downloads/2007/Modify_Alert_Notifications.pdf

http://www.topxml.com/rbnews/XML/re-70019_Customizing-Alert-Notifications-and-Alert-Templates-in-Windows-SharePoint-Services-3-0.aspx