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Wednesday, November 26, 2008

Yeah ! Foundation Certificate in IT Service Management

Yeah...Finally get my ITIL ITSM foundation certificate :)

After the class just understand all the basic term of ITIL, and some bacis concept. I think this certificate is not hard if you have pay attention at Class.

65% passing mark, total question have 40 , that mean 36 correct you will get pass :) . This exam is harder the Microsoft paper because the exam have keep on add in some question is base on understanding of the concept only can answer. For Microsoft is direct :P

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